Privacy Policy

Effective Date: March 15, 2026

1. INTRODUCTION

Hercules Cash Homes LLC ("Hercules Cash Homes," "we," "us," or "our") values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with your use of our website located at herculesbuys.com (the "Site") and any related services, communications, or interactions you may have with us (collectively, the "Services").

The purpose of this Privacy Policy is to describe in a clear and transparent manner the types of information we may collect about you, how we use and share that information, the measures we take to protect it, and the choices and rights that may be available to you with respect to your personal information. By using the Site or otherwise providing information to us, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Site or provide us with your personal information.

2. INFORMATION WE COLLECT

We may collect information from or about you in a variety of ways when you interact with Hercules Cash Homes and the Site. The information we collect generally falls into two categories: (a) information you provide directly to us, and (b) information we collect automatically through technology.

2.1 Information You Provide to Us

We collect information that you voluntarily submit to us when you use our Site or otherwise communicate with us. This may include, without limitation:

  • Information submitted through web forms on herculesbuys.com, including property information forms, contact forms, or request-a-cash-offer forms.
  • Personal identification information such as your name, email address, phone number, mailing address, and any other contact details you choose to provide.
  • Mobile phone numbers collected via the "Get My Offer" website form used for property valuation requests.
  • Property-related information, including property address, property type, condition, occupancy status, estimated value, financial or mortgage-related details you choose to share, timing needs, and other information relevant to a potential sale or transaction.
  • Information you provide when you communicate with us by phone, SMS/text message, email, or other channels, including the content of your communications and any attachments.
  • Any other information you choose to submit or disclose when you interact with our Services, participate in surveys, request support, or engage with our team.

2.2 Information Collected Automatically (Cookies, Device Data, and Analytics)

When you access or use herculesbuys.com, we and our service providers may automatically collect certain information about your device and how you interact with the Site. This information may include:

  • Device and technical information such as your IP address, browser type and version, operating system and platform, device identifiers, and other technical identifiers.
  • Usage and browsing information such as the pages you visit on the Site, the time and date of your visits, the time spent on those pages, referring and exit pages, and clickstream data.
  • Location data derived from your IP address or browser settings, which may indicate the general geographic area from which you are accessing the Site.
  • Information collected through cookies, web beacons, pixels, and similar tracking technologies used to recognize your browser or device, remember your preferences, understand how you use the Site, and measure the effectiveness of our marketing efforts.

We may use first-party and third-party cookies and similar technologies on herculesbuys.com to support core Site functionality, maintain your session, remember your settings, and help us analyze Site performance and usage trends. You may be able to manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the Site.

2.3 Analytics Tools (Including Garvin AI)

We use analytics tools, including but not limited to Garvin AI and similar platforms, to help us understand how visitors engage with herculesbuys.com and our Services. These tools may use cookies, pixels, and other technologies to collect information such as:

  • How often users visit the Site and which pages they view.
  • Events such as clicks, scroll depth, form interactions, and other engagement signals.
  • Aggregated performance metrics that help us evaluate and improve user experience and marketing campaigns.

The information gathered by Garvin AI and other analytics tools is generally used in aggregated and de-identified form and helps us understand patterns of usage, identify areas for improvement, and enhance our Services. We do not use these tools to identify you personally, unless we combine such analytics data with other information we have about you in the ordinary course of business.

3. SMS / MOBILE MESSAGING COMPLIANCE

Hercules Cash Homes may offer you the option to receive SMS or other mobile messages related to property inquiries, appointment confirmations, follow-ups, marketing communications, or transactional notifications. By providing your mobile phone number and opting in, you consent to receive text messages from us at the number you provided, including messages sent using an automatic telephone dialing system or other automated technology, where permitted by law. Message frequency may vary, and standard message and data rates may apply depending on your mobile carrier plan. Your consent to receive marketing texts is not a condition of any purchase or sale. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may choose to opt in or opt out of receiving SMS messages at any time, as described in the "Opt-Out Rights" section below. We will retain records of your opt-in and opt-out preferences as required by applicable law and for our compliance and recordkeeping purposes.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for a variety of business and operational purposes, consistent with this Privacy Policy and applicable law. These purposes include, but are not limited to, the following:

  • Providing fair cash offers for properties: We use your personal and property information to evaluate your property, generate potential cash offers, and respond to your inquiries.
  • Assessing property details and communicating with you: We use your contact information and property details to converse with you about your property, understand your situation and goals, schedule appointments, and coordinate next steps.
  • Facilitating and coordinating offers through our network: We may use your information to work with Hercules Cash Homes’ national network of buyers, partners, investors, and affiliates to identify potential purchase opportunities, while respecting the privacy commitments outlined in this Policy.
  • Improving our Site, Services, and user experience: We analyze usage data, including through tools such as Garvin AI, to understand how visitors interact with herculesbuys.com, diagnose technical issues, improve performance, and enhance our offerings.
  • Marketing and promotional communications: Where permitted by law and consistent with your preferences, we may use your contact information to send you marketing emails, SMS messages, or other communications about services, offers, or resources that may be of interest to you.
  • Compliance, safety, and legal obligations: We may use your information to comply with applicable laws and regulations, respond to lawful requests, protect the rights, property, or safety of Hercules Cash Homes, our customers, or others, and enforce our agreements and policies.

5. DATA SECURITY

Hercules Cash Homes takes the security of seller and user information seriously. We employ reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. These measures may include, for example, restricted access to personal information, secure systems and networks, and policies and procedures intended to safeguard information throughout its lifecycle.

However, no method of transmission over the internet, and no method of electronic or physical storage, is completely secure or error-free. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for taking reasonable steps to protect your own information, such as using strong passwords, limiting access to your devices, and not sharing sensitive information in unsecured channels when avoidable.

6. OPT-OUT RIGHTS AND COMMUNICATION PREFERENCES

You have choices with respect to how we communicate with you and how we use your information for marketing purposes. Please note that even if you opt out of certain communications, we may still send you non-promotional messages related to ongoing or past transactions, legal or regulatory notices, or important updates about our Services where such communications are permitted by law.

6.1 Email Communications

If you no longer wish to receive marketing or promotional emails from Hercules Cash Homes, you may opt out at any time by using the unsubscribe link provided in the email, or by replying to the email and requesting to be removed from further marketing communications. You may also contact us using the methods described in the "Contact Information" section below to adjust your email preferences.

6.2 SMS / Text Message Communications

If you have opted in to receive SMS or text messages from Hercules Cash Homes, you may opt out at any time by replying STOP to any message you receive from us. Depending on your carrier, you may also reply HELP for additional assistance or information regarding our messaging program. Once we receive your opt-out request, we will process it within a reasonable period of time, and you will no longer receive marketing-related SMS messages from us, subject to any messages necessary to confirm your opt-out or comply with legal or transactional obligations.

7. DISCLOSURE OF INFORMATION

We may share information we collect about you as necessary for the purposes described in this Privacy Policy or as otherwise disclosed at the time of collection, including with the following categories of recipients:

  • Our national network of buyers, investors, partners, and affiliates, in order to evaluate your property and facilitate potential offers or transactions, consistent with our privacy commitments and applicable law.
  • Service providers and vendors who perform services on our behalf, such as hosting providers, customer relationship management platforms, marketing and advertising partners, analytics providers (including Garvin AI), and professional advisors.
  • Law enforcement agencies, government authorities, or other third parties when we believe disclosure is necessary or appropriate to comply with the law, respond to legal requests, protect our rights or the rights of others, or detect, prevent, or address fraud, security, or technical issues.
  • Other third parties in connection with a corporate transaction, such as a merger, acquisition, joint venture, financing, reorganization, sale of assets, or in the event of insolvency, bankruptcy, or receivership, where information may be transferred as part of the business assets.

8. CHILDREN’S PRIVACY

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without lawful parental consent, we will take steps to delete that information as soon as reasonably practicable. If you believe that we may have collected information from a child under 13, please contact us using the methods described in the "Contact Information" section below.

9. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to third-party websites, tools, or services that are not owned or controlled by Hercules Cash Homes. We are not responsible for the privacy practices, security, or content of such third-party websites or services. If you choose to visit or interact with any third-party site or service, you do so at your own risk and subject to that third party’s terms and privacy policy. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

10. JURISDICTION AND GOVERNING LAW

This Privacy Policy and any disputes arising out of or relating to it, the Site, or our Services shall be governed by and construed in accordance with the laws of the state in which Hercules Cash Homes LLC primarily operates, without regard to its conflict of law principles, except where otherwise required by applicable law. By using the Site, you consent to the exclusive jurisdiction of the state and federal courts located in that state for the resolution of any disputes relating to this Privacy Policy or your use of the Services, except where otherwise prohibited by applicable law.

11. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post the updated Privacy Policy on herculesbuys.com and revise the "Effective Date" at the top of the Policy. In some cases, and where required by law, we may also notify you of material changes by email, SMS, or by posting a prominent notice on the Site before the changes become effective.

Your continued use of the Site or our Services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to any updates, you should discontinue using the Site and Services and may contact us with any questions.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy, our data practices, or your interactions with Hercules Cash Homes, or if you would like to exercise any rights you may have under applicable law, please contact us using one of the following methods:

  • Website: Visit our primary website at herculesbuys.com and use the contact form available on the Site to submit questions or requests related to this Privacy Policy or your personal information.
  • Email: You may contact us via email at [email protected] for privacy-related inquiries, opt-out requests, or to update your contact information. For legal or data-specific inquiries, please email [email protected].
  • Mailing Address: If provided on herculesbuys.com, you may also send written correspondence to the physical mailing address listed on our Contact page, addressed to "Privacy Officer" or similar designation.

When you contact us, we may take steps to verify your identity before responding to your request, as permitted or required by applicable law, in order to help protect your privacy and security.

By using herculesbuys.com or otherwise providing information to Hercules Cash Homes LLC, you acknowledge that you have read, understood, and agree to this Privacy Policy.